FAQ’s

What is Check In / Check Out time?

Check In is at 2:00 p.m. and Check Out is at 12:00 m.

Do you allow smoking on property?

Colombian low prohibits smoking in close spaces and is not allowed to smoke in rooms or inside the hostel; we have a smoking area that you can use.

Do you have wireless internet access?

Yes, we have internet in the entire house and rooms.

Do you have hot showers?

Yes, we have hot shower in private and shared bathrooms.

Taxes are includes in rates?

No, rates does not includes taxes and only apply for Colombian people (IVA 16%).

Is breakfast including in rates?

No. As many people do not eat breakfast we do not include it in the price of the room, except for promotional rates or special negotiations.

Do you have lockers in rooms?

Yes. You can find lockers in each dorm but if you want to keep special things, you can live it in our security cab at the Front desk.

Do you have 24 hours service?

Yes. We have 24 hours desk to attend our guests every time.

Do you speak English?

Yes. Our entire staff is trained in English language to attend all needs of our guests.

Are you a “Party Hostel”?

No. We want to be the best place to rest and have a great time in Bogotá. Our staff will recommend you the best places to know.

Do you have Guests Kitchen?

Yes. We have a space where you can cook everything you want.

Do you have laundry service?

No. But just at the corner you can find one with special discounts for our guests.

Do you have tv in rooms?

No. Most of our guests want to go out and have a great time. If you want to watch a movie or tv, you can use the tv at the social area.

Can you give me a city map?

Yes. Please ask at the Front desk for the free city map.